Release lists
You enter the cars of staff, tenants or suppliers once. These cars never become a case – permanently or only for a set time.
The software for parking enforcement, from automatically detected violation to paid claim – without staff on site.
With ParkComplete your cameras monitor the car parks themselves with automatic number plate recognition, around the clock. Every violation is detected and prepared as a finished case with photos or video – including free vehicle owner lookup.
More detected parking violations without manual video review, every case prepared for owner lookup and claim.
- Works with every cameraWith cameras from all well-known manufacturers. Including the ones already mounted at your car park.
- Around the clock, without staffThe camera watches day and night. Nobody has to go out on patrol any more.
- Every violation provenFor every wrong parker there are photos or a video and the exact time with the number plate.
- Free owner lookupParkComplete asks the authority automatically who owns the car. Free of charge for you.
Works with all well-known camera manufacturers.
It's that simple
Together with you we connect the cameras of your car parks to ParkComplete. The cameras record every entry and every exit. ParkComplete looks at every parking event and checks: was it paid? Is there a violation? If so, the case is waiting for you automatically the next morning.
You click “Release”. Then the free, automatic owner lookup starts – or the case goes straight to your collection agency.
Our customers use ParkComplete to detect these violations.
You decide for every car park what is allowed and what is not.
Parked too long
The camera records the entry and the exit of every vehicle. That gives the exact parking time. Whoever stays longer than allowed automatically becomes a case. You set how long people may park in the portal.
Freely extendable on request: further violations according to your rules.
You set up ParkComplete on your car parks in four steps.
1Connect the car park
Opening hoursMon–Sat08:00–20:00
Release listsDPC-MS 210Staff
Violation typesParked too long+ 8
Camera systemAxis · 4 camerasOnline
Your cameras and car parks are connected in one day.
Together with you we connect the cameras and set in the portal what is allowed on each car park.
- Existing or new cameras
- Opening hours and rules per car park
- Set up the release list
2Record parking events
Your cameras record every parking event around the clock, from entry to exit.
ParkComplete links entry and exit into one parking event.
- 24/7 on every car park
- Number plate, entry and exit
- Parking time per vehicle
- All parking events of the day at a glance
3Check the rules
Parked too longallowed 2:00 h
Entry 14:02Exit 16:42
DPC-AB 12342:40 h
ParkComplete checks every parking event and proves every violation.
Paid? On the release list? Within opening hours? If there is a violation, ParkComplete secures the evidence.
- Photos or video of the violation
- Exact time at entry and exit
- Per case number plate, violation type and parking time
- Bystanders blurred – only the car of the violation remains visible
4Release
Case 2417DPC-AB 1234Parked too long
- Entry
- 14:02
- Exit
- 16:42
- Parking time
- 2:40 h (allowed 2:00 h)
CancelRelease
The next morning every violation is waiting for you as a finished case.
Your case handler looks at the case and releases it. Then the free owner lookup starts or the case goes to your collection agency.
- Cases the next day
- Release with one click
- Status of every case at a glance
Request owner data free of charge and automatically with one click.
ParkComplete asks the authority automatically as soon as you release the case. Free of charge for you. Name and address then appear in the portal and the claim is ready to send.
This works for cars from, for example:
- 🇩🇪
- 🇦🇹
- 🇨🇭
- 🇮🇹
- 🇵🇱
- 🇨🇿
- + more
Collect yourself
You receive the owner data and the finished claim.
Hand over to the collection agency
The case goes to your collection agency automatically.
Case 2417DPC-AB 1234Parked too long
- Case released08:12
- Owner requestedautomatic
- Owner data receivedfree of charge
- Owner
- Jane Doe
- Address
- 12 Sample Street, 12345 Sampletown
Claim readySend claim
Case, evidence and claim online for drivers to see.
With number plate and parking date drivers find their case on the internet: the evidence photos, the time and the claim. That saves you calls and emails.
- Available at any time, also on the phone
- Only one's own case is visible
- Every request is logged
- In German and English
Everything at a glance. In one portal.
The portal is your overview on the internet. There you see all car parks, cases, violations, payments, claims and owner data clearly in one place.
StatisticsSample data
Cases371
Paid248
Rate67 %
All car parks
All car parks of all clients in one place. You see every car that is parked right now.
Cameras at a glance
You see every camera live – and whether it is running, faulty or down.
App on site
Whoever still checks on site photographs wrong parkers with the app. Everything ends up in the same portal.
Statistics
How many cases, how many paid – per car park and month. Also as an Excel file.
Accounts
Everyone in the team gets their own account with their own rights. That way everyone sees exactly what they need for their work, and you always know who did what.
Cancellations
A case was captured wrongly, or the car park operator releases the car afterwards? Then you cancel the case with one click. Your collection agency sees it straight away too.
On-site checks, video recording and ParkComplete compared.
| Criterion | On-site checks | Camera with video recording | ParkComplete |
|---|---|---|---|
| When is it checked? | Only when someone is on site | Recording around the clock | 24/7 by ParkDetect |
| Who finds wrong parkers? | A member of staff | Someone searches the video by hand | Automatic, AI-based |
| Matching with payment systems | Partly by phone | No matching | By integration |
| Evidence | Phone photos | Cut the video by hand | Photos or video right in the case |
| Blurring of images | Clearly visible | Partly blurred | Made unrecognisable |
| Owner lookup | Not possible | External service provider | Automated |
| Handover to the collection agency | By hand | By hand | Automatic |
| Questions from drivers | By phone and email | By phone and email | Online case lookup |
| More car parks | More staff | More time at the monitor | Same team |
Extend the monitoring with reliable income from the car park.
Monitor
ParkComplete finds the wrong parkers. You receive finished cases with evidence and the owner data.
Collect parking fees
Drivers pay for parking – with the phone by QR code or at the machine. ParkComplete checks who has paid. That way the car park earns money every day.
Book an appointment
Choose a time that suits you. We show you ParkComplete calmly and answer your questions.
- All car parks in one portal
- Automatic owner lookup
- Photos or video with time stamp
- Bystanders blurred
- Release lists