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Hand approved cases to your collection agency automatically, without exports or lists

Your released cases go to your debt collection agency automatically, in the format the agency sets. Every case arrives complete with plate, violation type, photos or video, already anonymised.

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Collection handover at a glance

  • With your own agencyYou keep working with your debt collection agency. ParkComplete follows its format, the agency changes nothing.
  • Nothing transferred by handNobody exports lists or sends files. Every released case goes to the agency by itself, with all the evidence.
  • Everyone on the same pageYou and your agency see the same status per case. No more asking what is open and what is paid.

Released cases go to your agency automatically, the status comes back into the portal.

Before a case moves on, the case handler checks the chain of evidence and releases it. From then on everything runs by itself.

  1. Every claim in one place

    Every released case becomes a claim and sits in the portal, with violation type, car park and status. You set the contractual penalty, agreed with the agency.

  2. Sent automatically

    ParkComplete transfers every case in the format your agency sets, via interface, API or SFTP. Or the agency works directly in ParkComplete.

  3. Status back from the agency

    The agency reports the status back. Per case you see whether it is open, handed over or paid.

  4. Overview and statistics

    You see every transfer and, per month and car park, what was handed over, paid and is still open, with the rate.

In the portal you see every claim, every transfer and what has been paid.

Cases paid later count towards the month of handover, so the rate visibly grows.

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