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ParkCompleteParkComplete
A vehicle entering a car park, captured by the camera at the entrance

The complete solution for parking enforcement.

From connecting your cameras through AI-based violation detection to the keeper enquiry or handover to your debt collection agency.

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Your benefits with ParkComplete

  • Spaces free for those entitled.Unauthorised parkers are detected, your spaces stay free for customers, tenants and staff.
  • Every parking event checked.The cameras monitor without gaps, instead of staff doing spot checks.
  • Everything in one portal.Cameras, parking events, cases and claims in one place.
  • Straight to the claim.Keeper enquiry or handover to the collection agency runs right after approval.

ParkComplete uses the cameras and point-of-sale systems you already have, detects parking violations automatically, and puts every case up for release the next day.

ParkDetectAI violation detection

How ParkComplete works

Connected once, enforced automatically.

Four steps from the camera to the claim. We connect your site with you, detection runs automatically, and your team releases each case.

  1. The car park overview in the portal, with captures and reviewed violations for each site

    Connect

    Your cameras and point-of-sale systems are connected to ParkComplete. Existing hardware stays in service.

  2. A vehicle at the entrance, its number plate read and highlighted by the camera

    Detect

    ParkDetect records the stay from entry to exit and checks it against the violation types you defined for that site.

  3. A case in the portal showing violation type, plate, arrival, departure and the status “Reviewed”

    Review

    The next day, every violation is waiting as a case: violation type, plate, arrival, departure and photo evidence. Your team releases it.

  4. The path of a case from handover through the keeper enquiry to the status “Paid”

    Claim

    You collect released cases yourself, with a free keeper enquiry, or transfer them to your debt collection agency.

Three modules take every site from camera planning through violation detection to the paid claim.

The modules build on each other and also work on their own.

  1. Before and after installation

    ParkView

    Place cameras, poles and routers in the tool, then see every camera live on the plan, with status per camera. Whatever lies outside the focus area is blurred.

    A car park seen from above with the computed field of view of two cameras and one blind spot marked in red
  2. In daily operation

    ParkDetect

    You define the violation types and the rules of your site. ParkDetect checks every parking session against them and puts the cases in front of your case handler the next day.

    A vehicle in an accessible bay, next to it the note that no permit was recognised
  3. After the violation

    ParkInkasso

    Collect released cases yourself, with a free keeper enquiry, or transfer them to your debt collection agency. Settlements and statistics show what has been paid.

Every particularity of your sites can be set up in ParkComplete.

Opening hours, permits, violation types and payment methods are set for each site.

  • The cameras read the plate on entry and on exit. ParkComplete links both into one parking session, with arrival, duration and status.

  • ParkComplete detects violations from the parking session or directly in the camera image. You decide which violation types apply to each site.

  • Permitted plates count as authorised and never become a case. Permanently or for a set time, without cards or chips.

  • One in four parking violations blocks a space for people with disabilities. ParkComplete checks the permit in the camera image or the permit on file.

  • Drivers pay or validate by QR code, at the pay machine, on a tablet, at the till or with their receipt. Paid or validated sessions count as authorised.

  • Keepers look up their case by plate and parking date and see the photo evidence and the claim. The case lookup runs under your name.

  • Only the vehicle of the violation stays recognisable in every evidence photo. ParkComplete automatically blurs faces, people and other plates.

  • ParkComplete makes the keeper enquiry with the responsible authority, automated and free of charge. The keeper data comes back into the portal.

  • Parking sessions, violations and claims per site, period and violation type. As tables and charts in the portal, with export to Excel.

The ParkComplete advantage

Compared with conventional video surveillance and regular patrols.

CriterionCCTVPatrolsParkComplete
Availability24/7 recording, no analysisDaily or by spot check24/7, automatically for every stay
Automatic violation detectionPartlyNoYes
Cases prepared and readyNoNoYes
Free keeper enquiryNoNoYes
Online case lookup by number plateNoNoYes
Automatic documentationRaw footageManualYes
Anonymised evidence photosNoNoYes
Statistics per site and periodNoNoYes
Scales across the whole portfolioExpensiveDoes not scaleYes

Every car park is different. We have the AI for it.

Three steps to parking enforcement on your site.

A printed car park plan on a desk, camera positions and fields of view being drawn onto it

01 Advice

In a relaxed conversation we look at what you need: how your car park is laid out and how ParkComplete supports you.

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Frequent questions

Ask us
Who is ParkComplete for?

For operators of car parks in retail, housing, hospitals, industry and cities, for parking enforcement firms and parking operators, and for collection agencies that handle parking claims. ParkView is also used by installers and distributors who plan cameras for car parks.

Do I need new cameras?

No. Existing cameras that offer an interface are connected and stay in service.

If there are no cameras yet, plan the site with ParkView: place cameras, poles and routers in the tool and see fields of view and blind spots straight away. Power and signage come with it. Only then do you buy and mount anything.

Which cameras can be connected?

Any camera with an interface, connected in 1 day. Axis, Dahua, Vigilate, Carrida, Hanwha Vision and Reolink are among them, more than 100 makers in all. With cameras from well-known makers, ParkComplete captures 95 % of plates.

How does plate recognition work?

Cameras at the entrance and the exit capture plate, vehicle and timestamp. ParkDetect joins the two into one parking session and checks it against the rules of the site and the permit list.

Who reviews a case before a claim goes out?

The AI prepares every case and puts it up the next day with its evidence photos. A person releases it: your team decides which case turns into a claim.

Can I keep my own collection agency?

Yes. Released cases are transferred automatically in your agency's format. You can also collect claims yourself, with a free keeper enquiry through ParkInkasso.

Can I use a single module on its own?

Yes. ParkView, ParkDetect and ParkInkasso run alone or together. Many start with planning or detection and add claims management later.

Can several colleagues work with it?

Yes. You create users with their own logins. Staff on site record through the app, back office works at the desktop, and everyone sees the same set of cases.

What does the keeper enquiry cost?

Nothing. If you collect yourself, the keeper enquiry runs free of charge through ParkInkasso, automatically after release. It works for Germany, Austria, Switzerland, Italy, Poland and the Czech Republic, among others.

How are people in the picture protected?

A focus area is marked for each camera. ParkView blurs everything outside it, in the live view and in the evidence photos. In every evidence photo only the vehicle of the violation stays recognisable.

Let us talk about your sites.

One call, about thirty minutes. After it you know what is possible on your sites and what it costs.

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